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Arcata

Information

Privacy and cookies

How we use and protect your data, under Regulation (EU) 2016/679 (GDPR) and Romanian Law 506/2004.

Last updated: [DATE]

The Romanian version of this page is legally binding; this English text is a courtesy translation.

Data controller

The controller of your personal data is TESSERA NOVA SRL. For any question about your data, write to the e-mail address below.

Showroom and warehouseBulevardul Pipera nr. 134, 077190 Voluntari, IlfovMonday–Friday [09:00–18:00]
Phone and WhatsApp+40 723 131 415
E-mailcontact@arcata.roOrders and invoices: comenzi@arcata.roProject quotes: oferte@arcata.ro
Company detailsTESSERA NOVA SRLCUI [ ] · Reg. Com. [ ]EUID [ ] · Share capital [CAPITAL SOCIAL] leiRegistered office: [ ]

What data we use and why

  • Order and quote requests, delivery · name, phone, e-mail, address, company details, the products you choose and any file you attach: to reply to your request, and to conclude and perform the contract (Art. 6(1)(b) GDPR).
  • Invoicing · billing data, kept for the period required by accounting and tax law (legal obligation, Art. 6(1)(c)).
  • Messages · what you send us by form, e-mail, WhatsApp or phone: to reply to you.
  • Company check · when you ask us to, the tax ID (CUI) you enter is looked up in ANAF’s public register to fill in the company details.
  • Security and spam prevention · minimal technical data such as the IP address, kept briefly (legitimate interest, Art. 6(1)(f)).

Retention: requests that do not lead to an order are kept for [X] months; contractual and accounting data for the periods required by law.

Who we share data with

Only the providers needed to run the website and handle your request, acting under a contract with us: website hosting (Vercel Inc.), e-mail delivery (Resend) and our e-mail inbox provider; for orders, also courier and freight companies and the e-invoicing provider. Some providers may process data outside the European Economic Area, only with the safeguards required by the GDPR (such as standard contractual clauses). [Full list of providers · to be confirmed]

Your rights

  • Access, rectification, erasure, restriction and portability.
  • Objection to processing based on legitimate interest, and withdrawal of consent.
  • A complaint to the Romanian data protection authority, ANSPDCP (dataprotection.ro).

Cookies

We use strictly necessary cookies to run the site (cart, sign-in, security). Analytics and marketing cookies are enabled only with your consent; you can change it here at any time.

What the website stores in your browser today: your cart and the “view as business” choice (local storage, strictly necessary) and your cookie choice. No analytics or marketing cookies are set.

Strictly necessaryCart, sign-in, security. Always on. (always on)
AnalyticsAnonymous statistics on how the site is used.
MarketingRelevant ads on other platforms.